Professional Academy
For salons and studios: consultation frameworks, fitting and templating, service pricing and client retention.
37 minutesAdvanced4 lessons
Overview
Hair replacement is a service business, not a product business. Consultation quality and servicing cadence decide client lifetime value far more than the unit you sell.
This course covers the professional workflow from first consultation through templating, fitting, servicing and retention.
What you will learn
- Run a structured consultation that sets correct expectations
- Template a scalp accurately for custom units
- Price services for margin, not just product markup
- Build a servicing calendar that retains clients for years
Lessons
- Lesson 1
The consultation framework
10 minDiagnose before you sell.
Assess loss pattern, scalp condition, lifestyle and budget before proposing a system. Document everything with photographs and written expectations.
- Lesson 2
Templating and custom orders
12 minGetting a custom unit right first time.
Use cling film and tape to build the template, mark the hairline with the client seated upright, and record density zones separately for front, mid and crown.
Watch the video lesson - Lesson 3
Service pricing and packages
8 minRecurring revenue over one-off sales.
Price fitting, servicing and maintenance as packages. Recurring servicing revenue stabilises the business far better than unit margin alone.
- Lesson 4
Retention and aftercare
7 minTurning a fitting into a decade.
Book the next service before the client leaves, send maintenance reminders, and keep a spare unit in rotation for every daily wearer.
FAQs
- Do I need certification to fit hair systems in India?
- There is no statutory licence, but documented training and a structured consultation process materially reduce client complaints and refund requests.
- How often should a client return for servicing?
- Every 3–4 weeks for bonded systems, or at each re-tape for tape-attached units.