Seller track

Seller Academy

Onboarding, verification, catalog quality, pricing, fulfilment SLAs and the metrics that decide your seller score.

33 minutesIntermediate4 lessons

Overview

Sellers who complete verification, publish complete listings and hit dispatch SLAs consistently earn higher placement and lower dispute rates.

This course maps the HairOnes seller lifecycle end to end so you can go from application to first payout without avoidable rejections.

What you will learn

  • Complete verification first time with the right documents
  • Publish listings that pass catalog quality and Merchant Center checks
  • Price competitively with tiered wholesale offers
  • Protect your seller score through SLAs and dispute handling

Lessons

  1. Lesson 1

    Application and verification

    8 min

    Documents, GST and bank verification.

    Have GST, PAN, a cancelled cheque and business address proof ready. Applications are usually reviewed within 48 business hours.

  2. Lesson 2

    Catalog quality that converts

    10 min

    Images, attributes and descriptions.

    Every listing needs at least four images on a clean background, complete structured attributes and a description that answers base, density, colour and origin.

  3. Lesson 3

    Pricing, offers and wholesale tiers

    8 min

    Retail, B2B and coupons.

    Use tiered pricing for bulk buyers and keep retail pricing consistent across channels. Aggressive undercutting without margin usually shows up later as cancelled orders.

  4. Lesson 4

    Fulfilment and SLAs

    7 min

    Dispatch, tracking and returns.

    Dispatch within the promised window, add tracking on the same day, and resolve return requests within 48 hours to keep your score healthy.

    Watch the video lesson

FAQs

How long does seller verification take?
Most complete applications are reviewed within 48 business hours. Missing or unclear documents are the main cause of delays.
When do payouts settle?
Payouts settle on the schedule shown in your seller wallet, after the order's return window closes.